Last Updated: 21/02/24
Niche Naturals (“we,” “us,” or “our”) operates the https://nichenaturals.co.uk, providing premium candles and reed diffusers. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our website and any related services, sales, marketing, or events (collectively referred to as “Services”).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Information We Collect
We collect information to provide and improve our Services to you. This includes:
- Personal Identification Information: Name, email address, mailing address, phone number, and other contact details when you purchase from us, sign up for our newsletter, or participate in a promotional offer.
- Payment Information: Credit/debit card numbers or other payment details, which are processed by our secure payment processing partners.
- Usage Information: Information on how you use our website, such as your browsing actions and patterns, through cookies and similar technologies.
- Marketing and Communications Preferences: Your preferences in receiving marketing from us and our third parties, along with your communication preferences.
How We Use Your Information
We use the information we collect for various purposes, including:
- To process your transactions and fulfill your orders.
- To communicate with you about your account, our Services, and any changes to our policies or terms.
- To provide customer support and respond to your requests or inquiries.
- For internal research and development purposes to improve our Services.
- To send promotional emails about new products, special offers, or other information we think you may find interesting.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis.
- Law enforcement or other governmental agencies, if required by law or to protect our rights and the safety of others.
- Third parties, if we undergo a business transaction such as a merger, acquisition, or asset sale.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information.
- The right to request correction or deletion of your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- The right to object to processing or to request restriction of processing your personal information.
- The right to withdraw consent at any time where we rely on consent to process your personal information.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@nichenaturals.co.uk.